Key Responsibilities

Sales & Client Experience

Guide clients through the end-to-end custom furniture journey: needs assessment, material selection, CAD design previews, and project finalization.

Achieve sales targets for high-value, made-to-order solutions (e.g., kitchens, wardrobes, entertainment units).

Resolve complex client concerns related to customizations, timelines, or installations.

Operations & Project Management

Coordinate with design, production, and installation teams to ensure seamless project execution from concept to delivery.

Manage showroom aesthetics to showcase customization options (materials, finishes, hardware, lighting).

Optimize inventory of samples, swatches, and promotional materials.

Team Leadership

Train and mentor Design Consultants on custom furniture sales techniques, space planning, and product expertise.

Foster a culture of design innovation and precision in client specifications.

Business Growth

Develop local marketing initiatives (e.g., homebuilder partnerships, interior designer collaborations).

Analyze market trends in premium home customization to identify growth opportunities.

Requirements

Experience: 5+ years in retail management, preferably in custom furniture, kitchen/bath, or high-end residential interiors.

Industry Knowledge: Proficiency in custom millwork, material properties (solid wood, laminates, finishes), and CAD/design software.

Sales Acumen: Proven track record in selling bespoke, high-ticket solutions with extended sales cycles.

Leadership: Ability to coach teams on technical product details and design consultation.

Communication: Exceptional client-facing skills; fluency in translating design concepts into project briefs