Job Purpose

SMBC Global Transaction Banking Department, Asia Pacific is driving product capabilities and innovation to deliver next-generation channels and cash management capabilities for corporate clients.

The Channels Product Manager will play a critical role in shaping and delivering best-in-class Corporate Internet Banking platform, and Channels products and solutions across Asia Pacific. Reporting to the Channels Product Lead, this role will collaborate with Sales, Operations, IT and Country Teams to define strategies, develop roadmap and implement channels solutions that address client needs, regulatory requirements and market trends.

This is an exciting opportunity for a customer-focused professional with expertise in Transaction Banking (TB) channel and product management, in particular Corporate Internet banking solutions, to lead initiatives within the APAC region.

Job Responsibilities

This position will be responsible for the development, commercialization and management of cash management solutions in Asia Pacific. His/her primary responsibility and focus will be development and management of delivery channels products and solutions, especially corporate internet banking. He/she will also support payments/collections, liabilities and liquidity management products and solutions on corporate delivery channels.

1. Product Strategy, Development & Management

• Lead product definition, scope, Voice-of-customer, requirements gathering activities to deliver value-added channel products and solutions to clients
• Manage end-to-end implementation of new channels and new capabilities on existing channels, ensuring timely delivery and compliance.
• Develop, manage, commercialize and roll out cash management products and services on delivery channels solutions across Asia Pacific countries.
• Define and execute the product roadmap aligned with client needs, growth strategies, operational efficiency and regulatory requirements.
• Domain expert handling multiple aspects of product planning including product approval, product design, process planning, legal documentation, pre-sales and post-sales support.
• Formulate implementation and migration strategies for channels products, as applicable

2. Stakeholder Collaboration

• Work with Sales, Operations, Service, Legal and Compliance and Country stakeholders on market, regulatory and client requirements.
• Drive product delivery by collaborating with Head Office, IT and subject matter experts to establish timelines and ensure execution excellence.
• Drive product readiness for client and internal teams by collaborating with Head Office, Operations, Implementation, Service, Sales, cross functional teams, and country stakeholders.

Job Requirements

• Bachelor's degree in Finance, Business, IT or related field.
• Minimum 8 years of experience in transaction banking, with proven experience in implementing e-banking channels.
• Strong project management and problem-solving skills.
• Excellent communication for cross-functional and client interactions; customer-centric mindset with attention to detail.
• The candidate should possess experience in product management and delivery within APAC region.
• Experience in in Asia Pacific markets and knowledge of regulatory landscape
• Prior experience in developing and launching new products, systems for Cash Management solutions is a plus.

If you're a passionate TB professional eager to make an impact, we welcome you to be part of our team. Help us shape the future of digital solutions across SMBC Global Transaction Banking Department, Asia Pacific!