OPERATION PROCESS ANALYST
SAASTHA PTE. LTD.
a day ago
Posted datea day ago
N/A
Minimum levelN/A
General ManagementJob category
General ManagementOPERATION PROCESS ANALYST IN MINIMART
Responsibilities
Requirements and skills
Requirements:
Responsibilities
- Document findings, prepare reports and make recommendations
- Develop new processes and procedures to enhance operations
- Work with managers and employees to implement changes
- Train employees to use new systems or follow new policies
- Determine the effectiveness of new processes
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization's processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
- Staff Management:Leading and supervising store staff including cashiers, stockers, department managers, ensuring proper training, scheduling, and performance evaluations.
- Inventory Control:Monitoring stock levels, managing product rotation, preventing stock shortages, and optimizing inventory ordering to minimize waste.
- Sales and Profitability:Analyzing sales data, identifying trends, implementing strategies to boost sales, and managing costs to maximize profit margins.
- Customer Service:Setting standards for customer interaction, addressing customer complaints, ensuring a positive shopping experience, and promoting customer loyalty programs.
- Operational Efficiency:Implementing and maintaining efficient processes for receiving deliveries, stocking shelves, pricing, and managing checkout lines.
Requirements and skills
- Proven work experience as an Operations Managing or similar role
- Excellent communication skills, both verbal and written
- Experience using statistical and database software
- Consulting and project management expertise
- Strong analytical and problem-solving skills
Requirements:
- Proven work experiences
Good time management, prioritization, and multitasking abilities - At least 4 years of experience in business development and operations marketing, or equivalent qualification
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Negotiation and Conflict management
- Possess a valid class 3 driving license
- Good driving record
- Relevant work experience is preferred
- Able/ willing to work on Weekends/ Public holidays is an advantage.
JOB SUMMARY
OPERATION PROCESS ANALYST
SAASTHA PTE. LTD.
Singapore
a day ago
N/A
Full-time
OPERATION PROCESS ANALYST