Operation Manager
BMG HOSPITALITY PTE. LTD.
6 hours ago
Posted date6 hours ago
N/A
Minimum levelN/A
General ManagementJob category
General Management- Eating House and F&B
- Oversee daily operations across multiple F&B outlets, ensuring high efficiency, service quality, and compliance with SOPs.
- Plan and manage effective staff rosters for multiple outlets, balancing manpower optimization and operational needs.
- Maintain team discipline, provide clear guidance, and uphold performance standards.
- Act as a firm yet fair leader who makes tough decisions when necessary and confidently says "No" when required to uphold company standards, policies, and business interests, while fostering a collaborative and team-oriented work environment.
- Work closely with HR, Marketing, Finance and other departments to ensure aligned operational goals.
- Monitor KPIs, conduct regular outlet audits and implement continuous improvement initiatives.
- Ensure adherence to all regulatory requirements including food safety, hygiene and manpower policies.
- Support hiring, training and development of frontline staff.
- Prepare and analyse operational reports using Excel and other MS Office tools.
- Champion the use of digital systems including POS and HRIS platforms (experience with Infotech is a plus).
- Willingness to work long hours, weekends, and public holidays when business requires
- Source and engage potential tenants for available F&B spaces.
- Work with internal teams on tenancy agreements, space planning, and concept fit.
- Ensure tenant mix complements brand vision and supports commercial success.
- Ability to utilise and identify Artificial Intelligence software to increase the efficiency and accuracy of tools and increase productivity
- Able to converse in Dialect, Mandarin
JOB SUMMARY
Operation Manager
BMG HOSPITALITY PTE. LTD.
Singapore
6 hours ago
N/A
Full-time
Operation Manager