Red Dot Penguins is hiring a full-time Operations Manager to service the operational needs of the company through an excellent customer service and creation of good workflows.

Main duties:

• Ensure quality and excellence service is rendered to B2B and B2C.
• To see the growth of Learn-To-Swim program.
• Manage the coaching team's schedules.
• Managing the company hotline enquiries.
• Booking of venues for business needs.
• Ensure proper and up-to-date inventory lists.
• Organising weekly Operations meeting.
• Update and sending monthly report to CEO.
• Meeting with the CEO on a monthly basis and when required.

Other duties includes:

• Attend Learn To Coach training program and complete the attachment hours.
• Attend courses as required by the company.
• Any other duties as requested by the Management.

Requirements:

• At least 10 years of operational background in the service industry.
• Degree holder preferred.
• Good command of written and spoken English.
• Customer service oriented.
• Active, independent and outspoken individual.
• A team player.
• Willing to travel to different centres on a regularly basis for site visits.
• 6 days work week (Mon - Fri: 9am to 3pm; and work on 1 weekend)
• Able to start immediately or short notice.

We welcome committed individual who is looking to return to the workforce (eg. SAHM, semi/retiree) to apply.

We regret that only shortlisted candidates will be contacted.