Assistant Operations Manager (Retail) | $6k | Hair/Beauty

MTC CONSULTING PTE. LTD.
15 days ago
Posted date15 days ago
N/A
Minimum levelN/A
General ManagementJob category
General Management- Well-known hair/beauty & wellness brand
- Basic from $4500 to $6,000 + Commission
- Location: Multiple outlets
Responsibilities
- Conduct personal sales consultations to contribute to outlet sales.
- Ensure outlet operations comply with SOPs (e.g., POS, P&L, staff management) through coordination with the assigned Outlet Branch Manager.
- Manage and resolve disputes related to sales issues in outlets.
- Maintain customer satisfaction and address customer complaints effectively.
- Enhance sales performance by providing continuous training and coaching to existing staff.
- Support ongoing staff learning and development.
Requirements
- Min. 2 years of experience in operations management.
- Proven personal sales experience in the beauty and wellness industry.
- Fluent in Mandarin & English to liaise with Mandarin-speaking customers.
- Strong leadership and team management skills.
- Ability to handle customer service and resolve complaints.
- Experience in staff training and development.
- Familiar with SOPs, P&L, and outlet management.
For consideration, kindly submit your CV by clicking "APPLY NOW" or email to mtc095@mtcconsulting.com.sg
**Only shortlisted candidates would be notified**
MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat
JOB SUMMARY
Assistant Operations Manager (Retail) | $6k | Hair/Beauty

MTC CONSULTING PTE. LTD.
Singapore
15 days ago
N/A
Full-time
Assistant Operations Manager (Retail) | $6k | Hair/Beauty