Technical Business Analyst - CRM
Job post no longer accepts applications

HCL SINGAPORE PTE. LTD.
11 days ago
Posted date11 days ago
N/A
Minimum levelN/A
General ManagementJob category
General ManagementThe role will collaborate closely with key stakeholders to understand business requirements and work closely with vendors/partners in getting solutions and changes implemented. This Resource will translate business requirements into designs and actionable plans.
Responsibilities
Skills Requirement
Responsibilities
- Lead and contribute to the end-to-end solution design process, ensuring alignment with business objectives and technical requirements.
- Liaise with business users to collect and prioritize requirements and be Point of Contact (POC) for all business requirements.
- Collaborate with cross-functional teams to gather requirements and translate them into effective system designs.
- Provide technical consultancy, expertise, and advice on matters of solution feasibility, application design, and integration.
- Understand business models and drivers and translate them into either platform configuration or specification for new implementation or even new product offerings.
- Work with partners to define technical strategies that will drive business effectiveness and improve business offerings.
- Assist with RFP/RFT responses to provide technical know-how and expertise.
- Prioritize projects and manage multiple stakeholder expectations.
- Manage vendors / partners to ensure that they meet project milestone / timeline.
Skills Requirement
- Bachelor's degree in Computer Science/ Information Technology/ Engineering or related field of study.
- 4-6 years of systems analysis and design or related experience in providing end to end solution design.
- Strong background in Telecommunications Industry.
- Knowledge in areas of mobile networks, CRM (e.g., Compax, SalesForce, Cloudsense) and Billing (e.g, Matrixx).
- Knowledge in Outsystems and agile methodology is an advantage.
- Knowledge of Frontend development Technologies (e.g, Flutter, Vue.js) is an advantage.
- Able to communicate clearly and professionally in a fast-paced, deadline-driven business environment.
- Strong conceptual and problem-solving abilities.
- Excellent organizational skills and comfortable with multi-tasking under a dynamic environment.
JOB SUMMARY
Technical Business Analyst - CRM

HCL SINGAPORE PTE. LTD.
Singapore
11 days ago
N/A
Full-time
Job post no longer accepts applications
Technical Business Analyst - CRM
Job post no longer accepts applications