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Operations Manager
FLWD
SingaporeLocation
Singapore
a day ago
Posted date
a day ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
General ManagementJob category
General Management
Key Responsibilities:

  • Daily Operations Oversight
    Manage end-to-end daily operations including staffing, scheduling, workflow, and quality control.
    Ensure smooth coordination between departments (logistics, admin, finance, sales, etc.).
  • Process Improvement
    Analyze current processes and identify areas for cost savings, efficiency, and scalability.
    Implement SOPs (Standard Operating Procedures) and ensure adherence.
  • Team & Resource Management
    Supervise and lead department heads and team leaders.
    Monitor performance, provide guidance, and foster a high-performance work culture.
  • Budget & Cost Control
    Assist in budgeting, monitor operational costs, and find ways to optimize spending without compromising quality.
    Work closely with finance to manage expenses and procurement.
  • Inventory & Supply Chain Coordination
    Oversee inventory planning, ordering, and stock control (especially if tied to product-based businesses).
    Coordinate with logistics to ensure timely deliveries and order fulfillment.
  • Customer Service & Quality Assurance
    Ensure customer satisfaction through operational excellence.
    Handle escalations, resolve operational issues, and maintain service standards.
  • Compliance & Safety
    Ensure compliance with company policies, industry regulations, safety guidelines, and legal requirements.
    Manage operational risks and crisis response protocols.
Related tags
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JOB SUMMARY
Operations Manager
FLWD
Singapore
a day ago
N/A
Full-time
Operations Manager