Job Summary

The Business Analyst (BA) is the person responsible in ensuring that the Bank continues to deliver superior service to our clients by building new capabilities and maintaining existing ones along with all other team members. The BA works with Product Owners, Clients, Business Users and Risk & Compliance colleagues to define in detail what's needed in order to meet the Bank's vision.

Key Responsibilities

• Maximize the business value of the product or service by ensuring we "deliver the right thing at the right time"
• Responsible for the execution of build and maintain activities for their product or services throughout the lifecycle
• Ensure alignment with strategic outcomes and scorecard priorities
• Ensure the delivery of the "right thing at the right time," contributing to the Business plan and scorecard outcomes
• Support the Product Owner to craft the vision and concept development of a product
• Support Product Owner to Develop and maintain the roadmap and Squad backlog by liaising with, teams, and key stakeholders or SME's
• Build strong acceptance criteria for new deliveries that take into account business processes and variations, data quality, system speed and UX
• Ensure data-driven prioritization in alignment with strategic outcomes and scorecard
• Work with technical counterparts to mitigate technical debt and balance risk, and regulatory items with new features, functionality, or changes to keep the cost of change low
• Work in partnership with technology to ensure a balance of functional and non-functional requirements are represented in the backlog and that there is an approach to mitigate or avoid technical debt
• Ensures the Product Strategy and Roadmap is transparent, visible, understood by the Delivery Squads and is regularly reviewed with the delivery Squad
• Assist, develop and maintain the roadmap and backlog of the Squad with PO (Products/Services) and Engineering Lead using relevant data points to determine the appropriate roadmap milestones. Regularly review and refine it based on relevant data
• Collaborate on technology roadmap and solution with the Engineering Lead, to drive optimum outcomes
• Assist to regularly review the Squad performance metrics on a regular basis and to use these insights to execute continuous improvement with the Squad
• Build a cadence of measuring business outcomes and benefits. Work closely with markets/segments to ensure that the features can provide the intended benefits which are measured and reviewed in key forums
• Engage with Product Owners, customers, clients, stakeholders, and end users and represent their voice on the product backlog
• Work closely with Product Owner and Stakeholders to ensure the Product Backlog is created and maintained according to business value/ROI
• Facilitate prioritization discussions with all relevant stakeholders including local, regional, country representatives
• Optimize value delivery through Continuous Improvement through relevant data and frequent feedback from stakeholders, SMEs, and customers
• Engage in continuous backlog management, by refining user stories with clear narratives and acceptance criteria
• Support Product Owner to prioritize and refine backlog items using data points through collaboration with the technical delivery SMEs
• Use lifecycle tools like ADO and Confluence, to plan, track, and manage backlog items
• Ensure the Product Backlog is transparent, visible, and understood
• Potentially support multiple teams if their backlog items come from the same Product Backlog

Skills and Experience

Our Ideal Candidate

• 6 years of Business Analysis experience

Role Specific Technical Competencies

• Triple A Plus Functional Knowledge
• Wealth Management Processes
• Wealth Product Life Cycle
• Process Analysis & Requirements Design
• T24 Functional Knowledge
• Portfolio Performance Methodology and Computation
• AGILE Delivery
• MS Office Applications

Qualifications

Education

• Relevant Bachelors / Masters or equivalent

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers