Pictureworks is a cutting-edge technology company specializing in providing AI-powered digital imaging solutions customized for theme parks, attractions, and the tourism industry. We are seeking high-caliber candidates to join our expanding business.

Responsibilities

• Oversee day-to-day operations of retail shops, ensuring manpower efficiency, customer service standards, store maintenance, and brand compliance.
• Review frontline sales and activity reports and provide insightful analysis to C-suite executives on the performance of all retail locations.
• Create and maintain productivity reports on a weekly, monthly, and yearly basis.
• Plan and schedule training for new staff, ensuring completion according to the training plan.
• Review policies, procedures, and record-keeping practices periodically.
• Standardize procedures and develop practical operation manuals and guidelines.
• Manage operations to meet department and company objectives, including incident management, system initiatives, and operational improvement initiatives.
• Conduct periodic review of related policies and procedures and record keeping.

Requirements

University graduate with degree preferably in business administration, statistics, marketing related discipline

Minimum 4 years' experience in marketing analysis / business intelligence in tourism or hospitality industry preferred with at least 2 years people management.

Knowledge of CRM is an advantage.

Strong leadership and people oriented.

Strong analytical, communication and problem-solving skills.

Mature, self-motivated, detail-minded and able to work independently.

Excellent written and spoken skills for multi-language enviroment

Hands on experience in MS Excel, Word and PowerPoint.