Order Processing & Customer Service

• Manage both B2B and B2C order processing activities.
• Coordinate closely with client teams in Korea to ensure smooth and timely order handling.
• Address and resolve customer service inquiries effectively.
• Generate and process orders accurately through the internal system.

Order Management & Inventory Control

• Issue picking lists to warehouse teams for efficient order fulfillment.
• Monitor, track, and follow up on returned parcels.
• Coordinate with delivery service providers to ensure timely dispatch and delivery.
• Maintain accurate inventory records using the Warehouse Management System (WMS).
• Supervise inbound and outbound shipments.
• Execute month-end billing and inventory closing procedures.

Stock Delivery & Collection Coordination

• Arrange and manage inbound shipments, including warehouse storage coordination.
• Oversee outbound shipments to ensure prompt delivery.
• Collaborate with the transportation team to meet next-day B2B delivery commitments.

Others

• Drive initiatives to enhance logistics processes and overall operational efficiency.
• Proactively identify and resolve supply chain bottlenecks.
• Apply strong problem-solving skills to address challenges in shipping, inventory, and supplier coordination.
• Ensure accuracy in documentation and inventory management through keen attention to detail.
• Demonstrate strong organizational and multitasking capabilities to manage various logistics functions simultaneously.
• Exhibit an initiative-driven mindset focused on continuous improvement.
• Perform other ad hoc duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270