At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together. We're all in, are you? Join EY and shape your future with confidence.

The Opportunity

We are looking for a Business Analyst Platform Test Engineer which plays a crucial role in ensuring software quality and reliability. You will focus on analyzing business processes and translating them into system requirements and will work closely with stakeholders across the organization to optimize and enhance our use of platform to enhance customer experiences.

Key Responsibilities:

• Collaborate with cross-functional teams to gather and define business requirements
• Analyze and optimize platform to enhance customer experience
• Develop and execute test plans, test cases and test scriptes to cover all aspects of software functionality
• Identify document and track software defects, collaborating with developers to resolve issues
• Develop and maintain automated test scripts to improve testing efficiency and coverage
• Research, design and develop software programs
• Analyse user needs and develop solutions
• Update software, enhance existing capabilities and direct software testing
• Develop and implement data-driven strategies to improve customer engagement
• Provide actionable insights through detailed reports and dashboards
  Document business processes, system configurations, and user guides.
• Conduct business process reviews to identify areas for improvement

To qualify for the role, you will need:

• Bachelor's degree in Information Technology, Business Administration, or a related field.
• Minimum of 6 years of experience as a Business Analyst Platform Test Engineer role
• Excellent analytical and problem-solving skills, with the ability to understand complex business processes and technical environments.
• Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
• A passion for continuous improvement and innovation

What working at EY offers

EY offers a competitive remuneration package where you'll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence.