About Us:

We are a well-established TCM bubble tea brand headquartered in Nanjing, China, known for our innovative and high-quality recipes inspired by Traditional Chinese Medicine (TCM) principles, blending wellness with modern lifestyle beverages. We are seeking a passionate and driven Store Manager who is eager to grow internationally with us and take on the challenge of leading this exciting new concept in Singapore.

Job Description:

As a Store Manager, you will oversee the daily operations of our bubble tea store while playing a pivotal role in the development and launch of our TCM-inspired lifestyle beverage franchise. This is a unique opportunity to transition from managing a successful store to leading a new business venture with significant growth potential.

Key Responsibilities:

1. Store Operations Management:

- Oversee day-to-day operations of the bubble tea store, ensuring smooth and efficient service.

- Manage inventory, ordering, and stock levels to minimize waste and optimize costs.

- Maintain high standards of product quality, customer service, and store cleanliness.

- Train, mentor, and lead a team of staff to deliver exceptional customer experiences.

2. New Business Development:

- Collaborate with the leadership team to push the branding concept for the TCM-inspired lifestyle beverage.

- Assist in creating operational guidelines, training materials, and standard operating procedures (SOPs) for the new franchise.

- Participate in the recruitment and training of franchise staff.

3. Customer Engagement:

- Build strong relationships with customers, gathering feedback to improve products and services.

- Promote the new TCM-inspired beverage concept through in-store marketing and community engagement.

4. Financial Management:

- Monitor store performance, including sales, expenses, and profitability.

- Develop strategies to drive revenue growth and achieve financial targets.

5. Innovation and Growth:

- Stay updated on industry trends, particularly in the wellness and beverage sectors.

- Contribute creative ideas for new products, promotions, and marketing campaigns.

Requirements:

- Proven experience as a Store Manager or similar role in the F&B industry, preferably in bubble tea or beverage retail.

- Strong interest in Traditional Chinese Medicine (TCM) and wellness-inspired products.

- Strong proficiency in Chinese language.

- Excellent leadership and team management skills.

- Strong business acumen with the ability to analyze financial data and drive profitability.

- Creative, innovative, and passionate about developing new concepts.

- Exceptional communication and interpersonal skills.

- Ability to multitask, prioritize, and work in a fast-paced environment.

- Willingness to take on new challenges and grow into a leadership role.

What We Offer:

- Competitive salary and performance-based incentives.

- Opportunity to lead and shape a new franchise concept from the ground up.

- Career growth and development opportunities within a growing company.

- A dynamic and supportive work environment.

- Travel to headquarters for training

If you are passionate about bubble tea, wellness, and business development, we would love to hear from you!

Join us in creating a unique blend of tradition and innovation in the beverage industry!