Location: Orchard
Working Hours: 9:00 AM - 6:00 PM (Monday to Friday)

About the Role

Our client is seeking a highly driven and resilient Operations Manager to oversee day-to-day operations and support the continued growth of a world-class luxury brand. This role is ideal for someone who thrives under pressure, remains optimistic in fast-paced environments, and enjoys building structure, efficiency, and strong working relationships across teams and partners.

You will play a key role in ensuring operational excellence, administrative efficiency, and seamless coordination across business functions while supporting senior leadership.

Key Responsibilities

• Provide leadership and operational oversight to ensure effective controls, systems, and reporting procedures are in place.
• Establish operational plans, budgets, performance measurements, and resource allocation; review progress and outcomes regularly.
• Coordinate with landlords, vendors, and contractors on all operational matters.
• Oversee warehouse and inventory management, including import/export logistics to maximise efficiency and accuracy.
• Liaise with IT vendors to coordinate system maintenance and software updates.
• Ensure all repairs and maintenance works meet required standards and remain within budget.
• Research and implement strategies to support manpower planning and resourcing needs.
• Lead and manage Office Administration and Service Administration teams.
• Build and maintain effective working relationships across internal teams and stakeholders.
• Manage daily agendas, calendars, and schedules; coordinate meetings and travel arrangements for the General Manager.
• Handle travel logistics including flight bookings, hotel accommodation, and visa applications.
• Perform any other duties assigned by the General Manager of Steinway Gallery.

Requirements

• Degree in a relevant field with at least 3 years of working experience.
• Flexible, resilient, and able to work well under pressure.
• IT-savvy with good proficiency in Microsoft Office.
• Basic accounting knowledge is an advantage.
• As this is a music consumer industry - applicant who has appreciation for music is a plus, but not mandatory.
  
  Apply Now
  
  Please include your availability, notice period and expected salary in your application.
  
  Only shortlisted candidates will be notified.
  
  -
  
  Annie Hoang (R25158747)
  
  CREW by HRnet | HRnet Ventures Pte Ltd
  
  EA24C2435