Salesforce Business Analyst
JONDAVIDSON PTE. LTD.
9 hours ago
Posted date9 hours ago
N/A
Minimum levelN/A
General ManagementJob category
General Management- Min 8 years of Business Analyst experience
- Plan the requirements elicitation phase and get alignment with the PM and client on the end-to-end delivery of the project
- Work closely with the product owner and SMEs to gain in-depth understanding of value chain, business strategy, processes, services, project roadmap and the context in which the business operates.
- Facilitate discovery workshops with the purpose of understanding the as-is process flow, pain points and desired features for to-be state
- Agree the review and sign-off process with product owner and PM
- Assess the business processes in-depth and identify opportunities to streamline the processes by reducing wastes and leveraging Salesforce features
- Work with the product owner, key stakeholders from client side and technical architect/lead to develop and review:To-Be process flows
List of themes, epics and user stories summary - Conduct technical assessment with technical architect/lead to identify custom vs standard functionalities on the proposed to-be state
- Lead product owner and sponsor in custom versus standard discussions and do a rapid POC on standard functionalities if required
- Engage product owner and key stakeholders from client side to prioritize epics and develop a release plan
- Flag the operational and technological risks for the proposed target and in-transition to-be state
- Work closely with UX designer on the prototype where project has a dedicated UX resource
- Work with the PM and the product owner to lead or participate in user story estimation sessions.
- Run requirements grooming sessions with product owner and SMEs to develop acceptance criteria for the user stories.
- Work with the technical team to break down large user stories to small sprint size stories.
- Be a point of contact for the technical team to provide clarification on user stories where required.
- Foster collaboration between business stakeholders, subject matter experts, technical architect/lead, developers and testers
JOB SUMMARY
Salesforce Business Analyst
JONDAVIDSON PTE. LTD.
Singapore
9 hours ago
N/A
Full-time
Salesforce Business Analyst