Job Responsibilities

• Overall operational management of all outlets

• Management of sales, food costs, and labor costs

• Store visits and on-site operational checks

• Identifying issues and proposing improvements

• Preparation and support for new store openings

1. People Management

• Managing, coaching, and evaluating store managers at each outlet

• Staff deployment and shift optimization

• Improving staff retention rates

2. Product Quality & Service Management

• Ensuring consistency and no compromise in food preparation standards

• Supervising and coaching on plating quality and service speed

• Food hygiene and safety management and training

• Customer service and greeting standards training

3. Cost, Procurement & Inventory Management

• Control of food costs and waste reduction

• Price and quality negotiations with suppliers

• Setting and adjusting inventory standards

4. New Store Projects

• Planning and development of staff training programs

• Ordering equipment and supplies for new outlets

• Coordination and meetings with the Japan head office and external vendors

Requirements

• We regularly have meetings in Japanese with our head office in Japan.

• A minimum of 5 years' experience as a senior/managerial role in a ramen restaurant is required.