Role Summary
Services Specialist supporting Quoting & Fulfilment Team in handling spare parts inquiries, preparing proposals, serial records retrieval and process and manage customer orders.
Essential Responsibilities

• Handle spare parts inquiries
• Costing and prepare proposals
• SAP Parts Setup (SPS) Workflow requests
• Handle serial records retrieval requests (specification sheets, BOM, Assembly Quality Plan (AQP), drawings, certificates, etc)
• Review purchase orders received to ensure correctness for order processing
• Order processing
• Order management
• Handle short lead time orders
• Assist in reports generation

Essential Requirements of the role (Experience / Skills / Competencies): -

• Diploma or Bachelor's Degree. Minimum 1 year relevant experience preferred.
• Excellent communication and interpersonal skills.
• Familiar with SAP is an asset.
• Strong PC skills, proficient in MS-Office, especially in Excel.
• Positive thinker, fast learner, accurate, conscientious, energetic, continuous improver
• Proactive and clear thinker, open minded, excellent time-management with the ability to prioritize and multitask.
• Ability to work effectively both independently and as part of a dynamic team.