COMO Metropolitan Singapore is located in the heart of Singapore on Bideford Road. It is part of COMO Orchard, COMO Group's newest immersive experience building which is the most complete iteration yet of the vision that brings together COMO Group's hospitality, fashion, wellness and cuisine into one inspiring location. COMO Metropolitan Singapore's 156 rooms and suites are spread over 11 floors with a rooftop pool bar that is exclusively for hotel guests. COMO guests also enjoy preferred access to some of the hottest tables in town including the first patisserie in Asia from renowned pastry chef Cedric Grolet, the Michelin-starred Korean steakhouse COTE and COMO Cuisine. The building also features a multi-label fashion retail space curated by Club 21 and a new flagship urban wellness space by COMO Shambhala. The result is an inspiring gathering place for innovators and creatives with a passion for the COMO-curated life.

Job Summary

The role is responsible for supporting the Assistant F&B Manager in ensuring smooth day-to-day operations across all F&B outlets including Lobby Lounge, Sky Bar, In-room dining and meeting spaces. This role is highly hands-on, focusing on operational excellence, staff training, and event execution while maintaining COMO standards of luxury and personalized service.

Tasks/Responsibilities:

• Oversee daily F&B operations in all outlets, ensuring service quality and compliance with COMO standards.
• Actively manage event setups and execution, liaising with relevant departments to deliver seamless experiences.
• Conduct regular floor presence during peak service periods to ensure operational efficiency and guest satisfaction.
• Assist in staff scheduling, supervision, and performance monitoring.
• Lead hands-on training initiatives for service staff, focusing on upselling, guest engagement, and COMO service standards.
• Support inventory management, cost control, and timely submission of purchase orders.
• Ensure compliance with health, safety, and hygiene regulations in all operational areas.
• Collaborate with the Assistant F&B Manager on implementing SOPs and service enhancements.
• Handle guest feedback promptly and professionally, ensuring issues are resolved effectively.
• Support and contribute to COMO's sustainability goals by implementing environmentally responsible practices within your roles and departments.
• Perform other tasks and projects as assigned by the Assistant F&B Manager.

Key Requirement

• Diploma or Bachelor's Degree in Hospitality Management or related field.
• Minimum 3-5 years of experience in F&B operations within a luxury hotel or resort environment.
• Strong operational knowledge and hands-on approach.
• Excellent leadership and team management skills.
• Service-oriented with exceptional communication and interpersonal abilities.
• Proficient in Microsoft Office and POS systems.
• Ability to work under pressure and adapt to changing operational needs.
• Knowledge of health and safety regulations and compliance standards.