Role: General Manager (AccessReal )

JD:

We are seeking a dynamic and strategic General Manager to lead our Anti-Counterfeit Solutions division. This role is the commercial and operational leader responsible for driving revenue growth, market expansion, and profitability. The ideal candidate is a visionary with a deep understanding of the brand protection landscape, a proven track record in P&L management, and the ability to translate complex client challenges into impactful solutions. You will be the face of the division, building a high-performance team with effective channel development to steer our strategic direction in a rapidly evolving market.

Key Responsibilities:

1. Strategic Leadership & Business Development:

• Develop and execute the divisional business plan and strategy to achieve aggressive growth targets.

• Identify and capitalize on new market opportunities, emerging trends, and potential acquisition

targets.

• Drive the entire sales lifecycle, from lead generation and pipeline management to closing large, enterprise-level contracts.

• Build and maintain C-level relationships with key clients and industry partners.

• Represent the company at major industry conferences and events.

2. P&L Management & Financial Oversight:

• Hold full P&L responsibility for the division, including revenue, margin, and operating expense targets.

• Develop annual budgets, forecasts, and financial reports for senior leadership.

• Implement cost-control measures while ensuring optimal investment in growth initiatives.

• Analyze financial data to make informed strategic and operational decisions.

3. Product & Solution Strategy:

• Work closely with Marketing and Product Development teams to define the product roadmap based on market needs and competitive analysis.

• Act as the "voice of the customer" to ensure our solutions effectively address client pain points.

• Oversee the go-to-market strategy for new products and features.

4. Team Leadership & Organizational Development:

• Lead, mentor, and inspire a cross-functional team including sales, marketing, solution engineers, and client success managers.

• Foster a culture of high performance, collaboration, and continuous improvement.

• Recruit, onboard, and develop top talent to scale the division effectively.

5. Operational Excellence & Client Success:

• Oversee the flawless delivery and implementation of solutions, ensuring they meet client specifications and timelines.

• Champion a client-centric culture, ensuring high levels of customer satisfaction and retention.

• Develop and refine operational processes to improve efficiency and scalability.

6. Market Intelligence & Advocacy:

• Maintain a deep understanding of the competitive landscape, regulatory environment, and counterfeit threats.

• Position the company as a thought leader in the anti-counterfeit space through content, whitepapers, and public speaking.

Qualifications & Experience:

Required:

• Bachelor's degree in Business, Marketing, Engineering, or a related field. MBA is highly preferred.

• 10+ years of progressive commercial leadership experience, with at least 5 years in a P&L leadership role (e.g., General Manager, Business Unit Director).

• Proven experience in the anti-counterfeit, brand protection, supply chain security, or traceability industry.

• Demonstrable track record of achieving and exceeding revenue and profitability targets.

• Strong understanding of technologies used in anti-counterfeiting (e.g., serialization, track & trace, RFID, NFC, holography, digital platforms).

• Exceptional strategic thinking, negotiation, and client relationship management skills.

• Experience building, leading, and motivating high-performing teams.

Preferred:

• Experience selling to regulated industries such as Pharmaceuticals, Medical Devices, or Food & Beverage.

• International business experience and cultural awareness.

• Technical background or the ability to grasp complex technical concepts quickly.

Competencies

• Strategic Vision & Business Acumen

• Driven for Results & P&L Ownership

• Inspiring Leadership & Team Development

• Exceptional Communication & Influencing Skills

• Client-Centric Mindset

• Analytical and Problem-Solving Abilities

• Agility and Resilience in a Fast-Paced Environment