Key Responsibilities

• Manage day-to-day store operations to ensure smooth and efficient functioning
• Maintain accurate inventory records and oversee stock audits

• Drive sales performance and achieve monthly and annual sales targets
• Provide personalized service to customers and handle high-value transactions
• Resolve customer complaints professionally and ensure customer satisfaction

• Recruit, train, schedule, and supervise store staff

• Ensure jewellery displays are attractive, organized, and aligned with brand standards
• Monitor product movement and suggest replenishment or promotions
• Coordinate with head office or suppliers for new collections and displays

• Prepare daily, weekly, and monthly sales reports

Requirements & Qualifications

• Proven experience as a Store Manager or Assistant Manager in jewellery or luxury retail for at least 3 years
• Strong knowledge of gold, diamonds, gemstones, and jewellery certification (Mandatory)
• Proficiency in POS systems ,basic computer applications and English knowledge

Other Information

5.5 workdays a week
Able to work in weekdays, public holidays and rotational shifts