Responsibilities

Ensure all operations arecarried on in an appropriate, cost-effective way

Improve operational managementsystems, processes and best practices

Help the organization'sprocesses remain legally compliant

Formulate strategic andoperational objectives

Examine financial data and usethem to improve profitability

Manage budgets and forecasts

Perform quality controls andmonitor production KPIs

Recruit, train and supervisestaff

Find ways to increase qualityof customer service

Requirements and skills

Proven work experience asOperations Manager or similar role

Knowledge of organizationaleffectiveness and operations management

Experience budgeting andforecasting

Familiarity with business andfinancial principles

Excellent communication skills

Leadership ability

Outstanding organisationalskills

Diploma in Business, Operations