Job Title

FOOD SERVICES OPERATIONS MANAGER

Occupation

FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

• \tOversee Daily Operations - Manage food service processes, from kitchen efficiency to customer service, ensuring smooth operations.

• \tStaff Management & Training - Recruit, train, and oversee employees, ensuring high performance and adherence to service standards.

• \tCustomer Service & Satisfaction - Monitor customer feedback, address complaints, and enhance dining experiences to build loyalty.

• \tInventory & Supply Chain Management - Manage ordering, stock control, and supplier relationships to ensure cost-effective and timely procurement.

• \tFinancial Planning & Cost Control - Track revenue, manage budgets, control food and labor costs, and improve overall profitability.

• \tMenu Planning & Optimization - Collaborate with chefs to design menus, control food costs, and ensure profitability while maintaining quality.

• \tMarketing & Business Development - Implement promotional campaigns, partnerships, and loyalty programs to drive sales and attract new customers.

• \tTechnology Integration & Process Optimization - Use POS systems, online ordering platforms, and automation tools to enhance operational efficiency.

• \tCrisis Management & Problem-Solving - Address operational challenges, handle emergencies, and ensure business continuity in unexpected situations.

• \tMaintain and manage kitchen expenses, food costs, inventory, and staffing within budgetary limits.

• \tAble to do shift work.