OPERATIONS MANAGER
GRACE SUPERMART PTE. LTD.
6 days ago
Posted date6 days ago
N/A
Minimum levelN/A
General ManagementJob category
General Management- Store Operations Management:
- Oversee daily activities to ensure the store runs smoothly, is clean, adequately stocked, and well-organized.
- Develop, implement, and enforce established daily operating procedures and policies.
- Manage cash handling procedures, including cash counting and daily cash deposits, and monitor for cash discrepancies.
- Ensure compliance with all company policies and relevant laws/regulations, including food safety and hygiene standards (SFA regulations) and age restrictions for sales (e.g., tobacco sales).
- Inventory & Supply Chain Management:
- Manage stock levels, perform regular stock takes, and check for expiring/damaged goods.
- Liaise and negotiate with local and foreign suppliers for product ordering, replenishment, and timely delivery of goods.
- Oversee backend logistics, including receiving, unloading, and coordinating delivery of goods.
- Customer Service & Experience:
- Ensure high standards of customer service are maintained.
- Handle customer inquiries and complaints in a timely and professional manner.
- Implement promotional setups and ensure merchandise displays are attractive and priced correctly.
- Sales & Financial Performance:
- Develop and implement strategies to meet and drive sales targets and revenue growth.
- Plan and manage budgets, monitor expenses, and analyze financial reports to identify areas for improvement and increase profitability.
- Manage e-commerce platforms if applicable.
- Experience: Proven experience in a retail environment, preferably in a minimart, grocery, or supermarket setting, with prior experience in a supervisory or management role.
JOB SUMMARY
OPERATIONS MANAGER
GRACE SUPERMART PTE. LTD.
Singapore
6 days ago
N/A
Full-time
OPERATIONS MANAGER