JOB PURPOSE

To guarantee the operating support and to coordinate the operating activities related to the Miu Miu Stores in South Asia (Singapore, Malaysia, Thailand & Indonesia) and Australia, according to the corporate guidelines and procedures.

RESPONSIBILITIES

Procedure implementation related to product flow to/from Stores by:

• Training the Store Managers and the Stockroom Managers in relation to stockroom management procedures and their updates, making sure that they are adopted and in line with the corporate one's.
• To guarantee the implementation of all "procedures" in line with corporate guidelines and with the "Store Operation Manual" and to supervise them.
• To control the implementation and supervision of "rules and procedures during the Sales" following corporate guidelines and the laws in force

Inventory management by:

• To control the management of the "cycle count"
• To supervise all the activities connected with year-end stock takes providing appropriate reports in conjunction with the Functions involved.
• Ensuring the planning, the management and the control over all activities linked to End-of-Season stock-taking, producing a relevant report in collaboration with the personnel responsible
• Ensuring the planning, the management and the control over the activities linked to stock-taking in the regional warehouses in collaboration with the local Logistic Managers

Uniform Management

• To supervise the half-year order for Fashion and Technical Uniforms to the Regional/Headquarters, based on Guidelines and on local needs and to supervise all the uniform requirement to the Regional/HQ.

To control the stocks and KPI operations (stolen, negatives, special stocks, de marque inconnue, transfers between stores, transit time , etc.,) and to guarantee the sending of reports to the HQ.

Problem solving for stores in relation to I.T. problems, Maintenance Accounting, General Supplies and Security through:

• To control and to confirm the priorities of the service required in each individual store
• To supervise the coordination of the timely activities between IT and stores in case of possible SAP or cash malfunctions.
• To guarantee assistance to stores in relation to the interpretation and implementation of all procedures and policies
• To supervise the preparation of packaging and stationery orders for each boutique

New Store Openings

• To coordinate all the activities needed during the New Store Openings and to support all the functions involved (Retail Merchandising dept., Visual Merchandising dept., etc.)
• To support new store openings of South Asia and Australia.

Retail Logistic

• To coordinate with the local logistic team in order to assure a correct product flow towards the stores (Prada SPA, regional warehouse, shop to shop transfers)

The above activities are listed as examples and are not exhaustive.

KNOWLEDGE AND SKILLS

• 5 years and above retail experience
• Bachelor's degree
• Business driven
• Leadership and team management
• Strong customer service mindset
• Confident, enthusiastic and positive
• Mature, assertive and concrete
• Organized, flexible and detail oriented
• Interest in luxury/fashion, art and design
• Logical thinking and problem solving
• Experience in luxury, fashion or high-end retail preferred