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operation manager
YI PIN XIANG DINING PTE. LTD.
SingaporeLocation
Singapore
9 days ago
Posted date
9 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
General ManagementJob category
General Management
Operations Management

  • Oversee daily restaurant operations to ensure smooth, efficient, and profitable service.
  • Develop and implement operational policies and procedures to maintain quality and consistency.
  • Monitor inventory, ordering, and supplier relationships to minimize waste and control costs.
  • Ensure compliance with food safety, sanitation, and occupational health standards.
  • Manage maintenance of facilities and equipment to ensure functionality and safety.

Financial Management

  • Monitor and analyze financial performance (P&L statements, budgets, sales reports).
  • Develop and execute strategies to achieve revenue, cost, and profit targets.
  • Control labor costs and optimize staffing levels to align with business needs.
  • Forecast demand and prepare budgets for operations and marketing initiatives.

Team Leadership & Human Resources

  • Recruit, train, and develop restaurant management and staff teams.
  • Set performance standards and conduct regular evaluations.
  • Foster a positive, team-oriented work environment that promotes employee engagement and retention.
  • Handle employee relations, scheduling, and disciplinary actions when necessary.

Customer Experience

  • Ensure a consistently high standard of guest service and satisfaction.
  • Respond promptly to customer feedback and resolve issues effectively.
  • Maintain brand reputation by ensuring compliance with company service standards.

Marketing & Business Development

  • Collaborate with marketing teams to execute local promotions and campaigns.
  • Analyze market trends and customer feedback to identify growth opportunities.
  • Engage with the community and local organizations to build brand visibility.
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JOB SUMMARY
operation manager
YI PIN XIANG DINING PTE. LTD.
Singapore
9 days ago
N/A
Full-time
operation manager