Business Analyst (Digitalization)

Drive digital initiatives by shaping technology-enabled business solutions, working closely with stakeholders to turn ideas into practical outcomes that support organisational transformation and data-driven strategies.

Key Responsibilities:

Business Analysis & Delivery

• Gather and translate business needs into clear requirements, user stories, and process enhancements.
• Manage project deliverables, coordinate with cross-functional teams, and ensure smooth implementation.
• Conduct user acceptance testing and oversee issue tracking and resolution.
• Build strong relationships with business units, serving as the link between users and technical teams.
• Support ongoing optimisation and improvement of business processes and digital tools.

Digital Strategy & Innovation

• Use frameworks like Design Thinking, Business Model Canvas, and Customer Journey Mapping to shape new digital capabilities.
• Advise stakeholders on leveraging technology to streamline workflows and enhance user experience.

Change Management

• Contribute to change initiatives by promoting user adoption and ensuring smooth transition to new systems and processes.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
• 3-5 years of experience in business analysis, system analysis, or project coordination/management.
• Proactive, organised, and analytical, with strong attention to quality and detail.
• Customer-focused with the ability to manage multiple tasks and deadlines.
• Strong skills in communication, presentation, and stakeholder management.
• Knowledge of digital tools, business process improvement, and IT-enabled solutions.

Location : North-East

Kindly indicate your current/last salary details and your notice period

Interested candidates kindly forward your CV to michelleyy.dai@peoplesearch.jobs (Michelle Dai Yiying, Reg No: R1982577). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057