Description:

• Assist in the in-depth analysis of the business requirements and IT solutions specifications

• Provide analysis to support the development of proposed solutions and assist in preparing the proposals

• Analyse the proposed solutions to identify any enhancement opportunities to resolve any performance gaps

• Ensure proposed solutions and/or enhancements are aligned with user needs and requirements

• Keep proper documentation of detailed specifications and solution enhancements

• Document and manage any change in requests of projects and calculating the associated costs

• Assist in the implementation of new solutions by coordinating User Acceptance Testing (UAT) and integration testing in accordance with the implementation plan

• Escalate any issues to relevant team members for resolution

• Run user training sessions

• Assist Project Managers in project matters

Job Requirements:

• Degree in Information technology or any relevant discipline
• Strong written, interpersonal and communication skills
• Planning Experience
• Stakeholder Management, Negotiation & Communication Skills
• Experience in CMS
• JIRA/Confluence experience