GetGo is Singapore's largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC's #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As an AI-Focused Business Analyst within the Business Intelligence team, you will play a crucial role in bridging the gap between our core business operations and the growing capabilities of AI. You will leverage a data-driven approach to identify and recommend opportunities for AI-enabled workflow redesign and automation across the organization. This involves partnering with various business units on high-impact strategic challenges, translating their needs into actionable requirements for AI solutions that drive efficiency and enhance user experience.

What You Will Be Doing

• Dive deep into how our departments-like Finance, Fleet Management, and Customer Experience- operate, building a foundational understanding of our entire mobility business
• Map and document existing workflows, identifying pain points and high potential areas for AI-driven transformation
• Collaborate with department heads to reimagine and design AI-enabled workflows and processes
• Draft detailed functional and non-functional requirements, translating business needs into technical specifications and vice-versa, in collaboration with the Data and AI team
• Assist in the testing, validation, and phased deployment of new AI workflows, monitoring their impact on key performance indicators (KPIs)

What Makes You A Great Fit

• Bachelor's degree in Business Analytics, Computer Science, Information Systems, or a related quantitative field
• Strong ability to break down complex business problems and understand the flow of data within a system
• Familiarity with process documentation methodologies (e.g., flowcharts, BPMN)
• A strong foundational understanding of AI and a keen interest in their business application
• Proficiency of programming language (Python / SQL) for data extraction and preliminary analysis
• Excellent verbal and written communication skills to articulate technical requirements to non-technical stakeholders and business objectives to engineers
• Strong personal alignment with our GetGo values:

1. Driven by Purpose
2. Stay Curious and Humble
3. Collaborate with Empathy
4. Make it Better
5. Get It Going!