About Us
We are an authentic Fujian cuisine restaurant brand looking for a hands-on Operations Manager to lead our team and ensure smooth daily operations.

Key Responsibilities

• Oversee daily restaurant operations, including kitchen, service, cost control, and supplier management.
• Implement SOPs and ensure compliance with food safety and regulatory standards (SFA, NEA).
• Lead, train, and motivate staff to deliver excellent customer service.
• Manage staff scheduling, control labour costs, and improve efficiency.
• Analyse sales and operations data to drive revenue and profitability.
• Handle customer feedback and resolve issues promptly.

Requirements

• Over 10 years' experience in F&B management, preferably in Chinese cuisine.
• Experience managing operations for a chain restaurant or multi-outlet brand is an advantage.
• Knowledge of food safety and restaurant operations.
• Strong leadership, communication, and problem-solving skills.
• Able to work in a fast-paced, hands-on environment.