Lead and oversee the day-to-day calibration operations of the Department, delivering repair and calibration services for a wide spectrum of test and measuring equipment.
Ensuring the operations run smoothly and efficiently.
Implement continuous innovation (CI) strategies to improve operational efficiency and productivity.
Assist Division Manager in tracking financial parameters and implement measures to meet the required financial KPIs.

Work closely with other Department Managers and Customer Success Team to:

• Track and report monthly unbilled receivables,
• Ensure contractual SLAs are met

Implement and ensure compliance for the following operations requirements in the Department:

• Information Technology,
• Business Continuity Management,
• Safety and Security (Physical and Cyber),
• Quality Assurance,
• Document Control,
• Logistics,
• Inventory Checks,
• Facility Improvement

Interface with Corp Functions such as Procurement, Finance or Human Resource if required to resolve any issues related to project delivery.

Lead the Department and collaborate with Corp IT and Vendors to migrate from existing to new ERP systems for the Division.