Job Description - Sales Operations Management Coordinator

Overview

We are seeking a highly organized and detail-oriented Sales Operations Management Coordinator to support our sales team in driving operational excellence, process efficiency, and revenue growth. This role will serve as the backbone of the sales function, ensuring smooth coordination across teams, accurate reporting, and continuous improvement of sales processes.

Key Responsibilities

• Sales Operations Support
  Assist in the development, implementation, and optimization of sales processes, tools, and systems.
  Coordinate daily operations between sales, marketing, and other cross-functional teams to ensure alignment.
  Manage CRM updates, ensure data accuracy, and generate regular performance reports.
• Performance Tracking & Reporting
  Develop and maintain dashboards to monitor sales metrics (pipeline, revenue targets, conversion rates, etc.).
  Provide analysis and insights to support decision-making and identify growth opportunities.
• Process Improvement & Compliance
  Identify bottlenecks and recommend improvements to streamline workflows.
  Ensure sales activities comply with internal policies and external regulations.
  Support the adoption of best practices across the sales organization.
• Coordination & Communication
  Act as a liaison between sales leadership and frontline sales teams.
  Organize and coordinate sales meetings, trainings, and quarterly reviews.
  Facilitate effective communication of priorities, goals, and initiatives.

Requirements

• Education & Experience
  Bachelor's degree in Business Administration, Sales, Marketing, or related field.
  2-4 years of experience in sales operations, sales coordination, or business operations.
  Experience with sales performance tools.
• Skills & Competencies
  Strong analytical and problem-solving abilities with attention to detail.
  Excellent organizational skills; able to manage multiple priorities in a fast-paced environment.
  Advanced proficiency in MS Excel/Google Sheets; familiarity with reporting/BI tools a plus.
  Strong communication and interpersonal skills to work effectively across teams.
  Self-motivated, adaptable, and capable of working independently and collaboratively.
• Preferred
  Knowledge of sales forecasting and pipeline management.
  Experience in project coordination or process improvement initiatives.
  Ability to work with cross-border or regional sales teams.

What We Offer

• Competitive salary and performance-based incentives.
• Opportunities for career advancement within sales operations and management.
• Dynamic and collaborative work environment with global exposure.
• Training and development programs to strengthen professional skills.