Job Description

As an Operations Manager in the International Operations Team, you will partner closely with local leaders and global operational teams to ensure an exceptional work experience across a subset of our global office locations. You will be a conduit for information across borders and act as a beacon for the Google DeepMind culture and values, motivating change, and engaging your stakeholders through the planning and delivery of programs, processes, events and other initiatives.

You'll collaborate with a wide range of Research, Engineering and Operational disciplines to continuously evolve and improve company wide processes bringing your unique local contextual understanding to ensure they are scalable and fit for purpose.

The Operations Manager independently manages and delivers projects, ensuring alignment with overall program objectives. This involves planning, organizing, problem solving and implementing change, while collaborating effectively with local leaders, cross-functional teams and stakeholders. This role acts as the operational point of contact for regional team members and cross-functional teams, partnering closely with local and global operational teams to deliver projects, enhance processes, resolve issues, and ensure an exceptional workplace experience.

Job responsibilities

• Project Planning and Execution: Develop and implement project plans, timelines, and tracking documents, ensuring alignment with program goals and objectives.
• Problem Solving and Process Improvement: Independently identify and recommend solutions to defined problems, proactively anticipating challenges and improving processes within projects.
• Stakeholder Management: Build and maintain strong relationships with stakeholders, understanding their needs and effectively communicating site and project updates.
• Knowledge Sharing and Mentorship: Share local and global knowledge and expertise with colleagues, contributing to the development and improvement of GDM tools and processes.
• Operational Oversight: Oversee and continuously improve daily operations for multiple offices across a region.
• Cross-Functional Partnership: Advise and collaborate with cross-functional teams to align priorities and drive global initiatives.
• Culture Building: Contribute to creating a positive and inclusive workplace aligned with GDM's values.
• Occasional International Travel will be required

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 5+ years of relevant experience in project management and execution
• Experience leading projects across multiple APAC locations and cross functional departments (ie. HR, Engineering, Legal)

Preferred qualifications

• A breadth of operational skills and experiences including partnering across offices and timezones with a range of disciplines such as Workplace, Events, Recruitment, New Starter Onboarding, Communications and Security
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to both local and global stakeholders and influence outcomes at all levels of the organization
• Ability to work independently and as part of a team, managing multiple priorities effectively
• Demonstrated ability to learn new skills and adapt to evolving challenges
• Strong analytical and problem-solving skills, with a track record of independently identifying and resolving complex operational issues that require navigating both local regulations and global corporate policies. Experience in implementing solutions that improve efficiency and employee experience in a Singapore-based office is highly desirable
• Experience partnering with senior stakeholders across multiple business functions