Job Descriptions:

• Lead and manage a team of managers overseeig retail operations

• Set up, monitor and/or review operational systems and processed to enhance operational efficiency

• Ensure outlet maintains the product quality and service standards

• Responsible for recruitment of staffing and manpower

• Conduct training and orientation alog with HR support to set up new team members for success

• Oversee regular maintenance

• Respond to customer escalations, and ensure support for the continuous improvement process

• Provide feedback and offer suggestions for improvements

• Prepare weekly and monthly reports as required

Minimum Requirements:

• Basic computer literacy including MS Word and Excel

• Action oriented; committed and reliable; strong attention to detail

• Takes initiative to solve issues or offer alternatives

• ⁠ ⁠Excellent communication skills and interpersonal skills

• ⁠ ⁠Team player who can work independently