Operations Manager in a maid agency

oversees daily agency operations, including staff management, client services, and compliance with Ministry of Manpower (MOM) regulations.

Key responsibilities involve managing the recruitment and placement of domestic helpers, ensuring smooth client onboarding, maintaining strong relationships with overseas partners, and resolving placement issues while optimizing efficiency and profitability.

Job Scope

• Source domestic helpers from approved overseas recruitment partners.
• Screen and shortlist candidates based on employers' requirements.
• Conduct interviews (in person, online, or via video call).
• Verify helpers' background, skills, and experience.
• Offer post-placement support and counseling for both employer and helper.
• Mediate in cases of disputes or misunderstandings.
• Provide replacement services if the initial placement does not work out.
• Assist in transfer of helpers between employers when necessary.
• Staff Supervision & Training
• Manage urgent cases (e.g., helper absconding, employer disputes, medical emergencies).
• Provide solutions quickly to minimize business disruption.
• Ensure smooth replacement or transfer processes where needed.

Benefit and Why Join Us

• 5 Working Days Or 4 working Day + 1 Days WFH
• 14 Days Annual Leave
• Commision + Incentive

23C1746

Whatsapp 96805892