Position Overview
We are seeking a [Operations Manager / Senior Operations Specialist] to drive strategic execution, resource planning, data-informed decision making, product and customer operations, team management, cross-functional collaboration, and industry insights & innovation.

Key Responsibilities:

• Strategic Execution & Resource Planning: Understand company strategy and evaluate resources based on business goals. Develop long-term and short-term operational strategies and execution plans, clarify departmental responsibilities, allocate resources effectively, and drive business objectives.
• Data-Driven Decision Support: Establish monitoring systems, track key performance indicators, analyze data, generate reports, and provide actionable insights to optimize operational processes.
• Product & Customer Operations: Analyze market trends and customer needs, optimize product offerings, enhance supply-demand matching, design tailored customer acquisition and retention strategies, and collaborate with cross-functional teams to achieve business targets.
• Team Management: Build and maintain team structure based on business needs, oversee recruitment, task allocation, and training. Monitor employee development, conduct performance evaluations, and organize skill-building programs to enhance team capabilities.
• Cross-Functional Collaboration: Maintain close communication with multiple departments, coordinate issue resolution, and facilitate information sharing through regular cross-functional meetings to improve overall operational efficiency.
• Industry Insights & Innovation: Monitor industry trends and competitor activities, identify opportunities for operational innovation, and support the development of forward-looking strategies to enhance market competitiveness.

Qualifications & Requirements:

• Bachelor's degree or higher in Operations Management, Business Administration, or a related field preferred.
• Minimum of 2-3 years of experience in B2B operations and management, with prior team management experience preferred.
• Strong understanding of operational workflows, with excellent data analysis and decision-making skills.
• Exceptionalcommunication, coordination, and team management abilities, with proven cross-functional collaboration skills.
• High sense of responsibility, risk awareness, and ability to handle complex challenges effectively.
• Proficiency in business English for international communication, negotiations, and collaborations.
• Overseas work experience is a plus; experience in fresh food supply chains is highly desirable.