For Employers
Senior Business Analyst - Global Network Operations Program


DHL EXPRESS (SINGAPORE) PTE. LTD.
3 days ago
Posted date
3 days ago
N/A
Minimum level
N/A
Full-timeEmployment type
Full-time
This role supports the design, enhancement and governance of trade compliance systems and processes, aligning DHL's global operations with evolving regulatory requirements. It also plays a key role in understanding regulatory and compliance requirements, defining business solutions, and ensuring changes are successfully integrated into the business's global network, encompasses:
  • Compliance process automation
  • Risk mitigation and regulatory adherence
  • Business rules and IT systems alignment

You will collaborate across Legal, Compliance, IT, and Operations to deliver robust, governance-led compliance solutions.

Job Description

Compliance & Regulatory Analysis
  • Serve as SME for denied party screening, sanctions, and embargo compliance
  • Assess and interpret global regulatory changes (OFAC, BIS, UN, EU sanctions)
  • Define automated screening processes and workflows
  • Collaborate with Legal and Compliance to ensure full regulatory alignment

Product & Process Management
  • Lead enhancements of DPNEXTGEN tools
  • Develop business cases and project briefs for compliance IT solutions
  • Align with GBIT, Trade Compliance Centres, and regional ops teams
  • Manage cross-functional working groups

User Engagement & Deployment
  • Conduct global compliance reviews and validation
  • Design training programs for compliance stakeholders
  • Support Development SPRINT testing, UATs and solution deployment

Post-Implementation & Monitoring
  • Oversee post-deployment reviews and data quality controls
  • Develop corrective action plans and contingency procedures
  • Monitor system performance and reduce false positives

Do you have what it takes?

  • Strong analytical and structured problem-solving skills
  • Business process analysis and regulatory impact assessment experience
  • Skilled in stakeholder engagement, communication, and facilitation
  • Familiarity with compliance, risk management, and automation tools
  • Knowledge of Agile, DevOps, and project methodologies (e.g., PRINCE2)
  • Strong command of English (written and verbal); able to influence at senior levels
  • Proficiency in Microsoft Office and process modeling tools
  • Bachelor's degree preferred (in Compliance, Business, Law, International Trade, or related field) or related business experience
  • 6 years' experience in trade compliance, sanctions, regulatory risk roles or equivalent operations experience
  • Experience in process automation, business analysis, and IT solution delivery
  • Relevant certifications considered: ACAMS, CUSECO, or equivalent
  • Global or regional experience in regulatory environments is a plus
Related tags
-
JOB SUMMARY
Senior Business Analyst - Global Network Operations Program
DHL EXPRESS (SINGAPORE) PTE. LTD.
Singapore
3 days ago
N/A
Full-time

Senior Business Analyst - Global Network Operations Program