Responsibilities:

• Handle full spectrum of air and sea freight operations, including FCL, LCL, and consolidation.
• Manage customer and internal escalations promptly with service recovery actions.
• Negotiate rates and secure space with carriers and vendors.
• Provide quotes and shipping rates to customers and overseas branches.
• Build and maintain relationships with key account customers.
• Coordinate with carriers and agents for bookings, documentation, and shipment requirements.
• Manage customs declarations and apply Incoterms knowledge.
• Prepare billing, invoicing, and other shipping documents; update customers on delivery status.

Requirements:

• Familiar with freight forwarding (air & sea) and customs procedures
• Good communication skills
• Knowledge of Incoterms and international shipping documentation
• Able to accept 5.5 days work week

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629