Responsibilities:

• Attending to email enquiries & calls.
• Liaise with customers and transporters to arrange for local shipment delivery.
• Handle air and sea shipment booking with freight forwarders.
• Handle customers' complaints and conduct investigations (if any)
• Handle import and export permit declaration
• Prepare simple logistics documents
• Handle ad-hoc task/operation duties upon request

Requirements:

• Basic skills in MS Office (Words, Excel)

• Good verbal and written communication in English

• Ability to converse in Mandarin with our clients in Hong Kong & China

• Minimum "O" level, Professional Certificate, or Diploma in Business Administration or equivalent