Whether you're at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you'll have the opportunity to expand your skills and make a difference at one of the world's most global banks. We're fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You'll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We're currently looking for a high caliber professional to join our team as Officer, Equities Delta One Middle Office Analyst 2 based in Singapore. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

Equities Delta One Middle Office sits within Citi Markets Operations supporting the Delta One Business and Synthetic Prime Brokerage. It is one part of the overall Prime Finance Middle Office unit. The primary responsibility is Client Servicing to our Prime Clients, those who trade Portfolio Swaps and Participatory Notes on our platforms. Additional responsibility include providing Trade Processing support to the Desk and Business. The successful candidate will be the main point of contact for operational queries for their Client base and will interact closely with Clients and internally across the Business, Middle Office and Operations.

Responsible for providing first class operational Client support. The primary role will incorporate all aspects of Equity Swap operational Client Service - covering execution to allocation trade handling, trade lifecycle management, fails management and Client/Desk queries.

The successful candidate will be positioned and developed with key business and product knowledge and technical know-how in supporting the growing business. There will be increasing focus on providing innovative value add services to continuously improve the Client experience, potential business revenue whilst reducing Manual Touchpoints (MTP) and driving operational efficiency.

Key Responsibilities

• Primary contact for Client operational queries for select client base, and management of Client trade and settlement activity
• Provide support to Front Office Sales and Trading around trade execution and lifecycle management on Equity Swap & P-Note
• Support trade capture management and Client allocation, Front to Back reconciliation and identify operational risk and connectivity issue resolution with Tech partners
• Assist with new Client onboarding to our Prime Swap platform
• Help maintain a culture and environment where processes, risk and control are continually monitored, and potential risks escalated on a timely basis

Key Characteristics

The successful candidate will also be required to demonstrate the necessary skills and experience to deliver on the below value add and service differentiators.

• Operational Expertise: demonstrate Basic to Fair understanding of key operational functions such as Settlements, Lifecycle Management, Reconciliations, Trade Support, and Corporate Actions within Global Markets
• Product Knowledge: demonstrate Basic to Fair knowledge and understanding of the Cash Equity and Equity Swap product. A general knowledge of derivatives is highly desirable
• Innovation/Creative Thinking: offer creative and innovative solutions to Client issues when they arise. Look to harness these innovation skills to develop a record of process improvement, procedure control strengthening and reduction of MTP

Qualifications, Experience and Skills:

• 1-3 years of relevant experience in a related role, with Client-facing exposure
• Relevant Degree (Business, Accounting, Finance) or equivalent work and industry experience preferred
• Cash Equity and Equity Swap product knowledge, and understanding of lifecycle management (trade capture, settlements, reconciliations) preferred
• Energetic, flexible, collaborative and proactive
• Self-reliant, good problem solver, results orientated
• Able to work effectively under pressure in a high-pace environment, able to meet BAU deadlines

How You'll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei