Requirement

• Diploma/Degree in Computer Science, Information Technology or related disciplines
• Good knowledge with hands-on experience in managing IT incidents and problems.
• Good analytical skills with ability to quickly establish cause of system issue reported.
• Good interpersonal skills with ability to work with others to resolve problems.
• Ability to communicate information well to co-workers and management verbally and in writing.
• Able to work independently as well as an excellent team player

Responsibilities

• Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.
• Propose effective work-around or alternative solution, oversee the selection of solutions and estimate resources/cost required to implement the proposed solution to meet customer's requirements
• Manage changes to configurable items. It covers configuration management planning, configuration identification, configuration controls & audits.
• Fix reported problems/bugs of the system to ensure the smooth execution of the programs in the production environment.
• Conduct review & integration testing to ensure the quality of deliverables before handing over to users for UAT

Interested applicants, Please send your updated resume in Word format to hres@itcspl.com

Please indicate Job Code Analyst (EL) on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC