Summary

Imagine what you could do here. At Apple, New ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple donʼt just craft products - they build the kind of wonder thatʼs revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Come join the AIML Data Operations Team at Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to be an essential contributor to innovating the way that people and Artificial Intelligence (AI) interact? The world of Artificial Intelligence and Machine Learning (AIML) is growing extremely rapidly and the human Annotation Team, within Data Operations, is a big part of making it happen. With the introduction of Apple Intelligence, there are even faster, easier way to get things done on your Apple devices, even before you ask. This is an opportunity to be part of this incredible work at Apple. This position will be based at the Apple corporate campus at Ang Mo Kio.

Description

We are seeking an experienced leader to lead a team of Senior Annotation Analysts (SAA) Team Leads across multiple sites within the region. You will be responsible for ensuring that workflows are being executed consistently and delivering data with the highest level of integrity. You will ensure that teams are prioritizing their resources in order to meet the dynamic grading, reviewing, and quality needs of the Data Operations Teams. Collaboration is critical, requiring close coordination with local Site Leadership, the global SAA Leadership Team, and other teams across Data Operations. You will ensure the consistent delivery of reliable, high-quality and actionable data and grading to our global Annotation teams across multiple sites. Through regular feedback and connection with Site Leaders you will ensure that the SAA teams are delivering outputs that drive performance and quality in each site. You will cultivate an environment of continuous learning, problem solving, and focus ensuring that every SAA has the tools and knowledge needed to excel in their role and deliver their best work. By leveraging data-driven insights, you will assess local workflows and address issues to ensure that reporting is timely, accurate, and actionable. This role will report to the Global SAA Leader.

Minimum Qualifications

• You have a minimum of 3 years experience leading cross-functional or cross-site teams required.
• You have proven experience coaching and managing team performance by providing guidance, setting clear expectations, delivering feedback, fostering development, and ensuring continuous improvement.
• You possess a strong proficiency in English (written and verbal) required for effective communication with stakeholders.
• You possess strong communication (both written and spoken) and interpersonal skills and are accustomed to managing, motivating, and developing remote teams.
• You have a proven ability to cultivate and maintain relationships with cross-functional leaders and senior leaders.
• You are detail-oriented, analytical, and a creative, collaborative, problem solver that is passionate about providing input, and executing, efficient workflows.
• You have experience analyzing multi-site global workflows and provide accurate root cause analysis that yields actionable data and action plan.
• You have the ability, and desire, to work a variety of schedules/hours to accommodate global team needs and multiple time zones regularly.

Preferred Qualifications

• Preferred 4+ years experience leading cross-functional or cross-site teams.
• Knowledge of the Artificial Intelligence and Machine Learning data annotation process, related tools, and software.
• Bachelors degree or equivalent work experience preferred.

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.