About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About the team

Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.

As the Anti-Fraud Data Analytics Manager, you will lead a global team to generate actionable insights, define key metrics that shape fraud management strategies, and evaluate trade-offs between risk mitigation and customer experience.

Roles & Responsibilities:

- Own and drive the antifraud data analytics team's strategy and OKRs.

- Lead, build, and retain a high-performing team of Data Analysts.

- Mentor and guide the team in solving complex analytical problems related to risk and fraud management.

- Anticipate risks and analyse fraud trends across global markets, developing intelligence systems for mitigation.

- Leverage analytics to optimise fraud strategies, improving precision and increasing detection rates.

- Collaborate and influence stakeholders across business lines, product development, and operations to ensure fraud considerations are integrated.

- Lead large-scale, cross-functional analytic projects, prioritise tasks, and translate business requirements into actionable strategies.

- Define and standardise key performance metrics, building robust reporting models for effective tracking, evaluation, and continuous improvement.

Qualifications

Minimum Qualification

- At least 5+ years of data related experience in one of the following areas: Antifraud, Risk Management, Trust & Safety, eCommerce or Tech industry in general.

- Bachelor's degree or above with a background in Computer Science, Business Analytic, Math, Statistics, or related field.

- At least 3 years of experience in a people management role.

- Data driven with strong analytical ability to develop clear insights.

- Experience with SQL and analytical tools (SAS, R, Python) is a must.

Preferred Qualification

- Strong interpersonal skills with the ability to build relationships and effectively liaise with people at all levels.

- Excellent data visualisation and storytelling skills, able to influence both technical and non-technical stakeholders.

- Experience with AI and machine learning is a plus.