Salary: up to $4500 (+ 1 month completion bonus)

Duration: 1 year

Location: Raffles Palce

Working Hours: Monday - Fri 9am to 6pm

Job summary: Manning the service hotline/email enquiries and service counter (office hours) for direct clients and financial advisors’ enquiries

Details:

• Handle emails and phone calls enquiries such as account opening and general account / transaction-related enquires / issues
• Deliver excellent customer service, provide prompt and accurate advice to clients/advisors with the aim of achieving first call resolution
• To make following up calls/emails to customers/advisors on account opening applications /Transfer requests/3rd party payment
• Call verification to update client details, form amendments and reset password for accounts etc.
• Other ad-hoc admin and follow-up tasks assigned

Requirements:

• Minimum Diploma/Degree in Business Admin/Management or related
• Relevant experience in customer service, operational knowledge in financial institute would be advantageous

Interested candidates, please submit your resume to: biopharma@recruitexpress.com.sg

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

allylok@recruitexpress.com.sg