Business Function

As an Operations Department, we embrace and reinforce the strong PRIDE! culture that is built up in DBS. This is done through strategic focus on training and improving staff capability, empowerment, productivity, teamwork, innovation & technology , managing operational risks & collaborating with our business partners in delivering excellent RED service to our customers.

Job Purpose

Role of Channel R&M Officer(Pre-Processing) is to perform pre-processing of applications received and ensured that onboarding of users are in compliance with the Bank' s and regulatory requirements.

Expectation

• To ensure that cut off times and SLAs of various products are met.
• To ensure 100% accuracy and quality in tasks performed.
• Ensure handling of enquiries and update of statuses of cases are timely and accurate.

Responsibilities

• Perform pre-processing of applications received and ensure that onboarding of users is compliant with the Bank's regulatory requirements
• Check and verify application forms & documents received
• Perform signature verification and ensure signers are in accordance with mandate given
• Ensure completeness of data on forms and documents submitted
• Perform screening where required
• Handle enquiries & follow up
• Update systems on documents received
• Update tracking spreadsheets
• Any other duties assigned in the course of work or rotation of duties

Requirements

• University graduate with relevant Banking Operations experience preferably in pre-processing (signature verifications and compliance checks)
• Good communication skills in both written and verbal communication
• Team player who can work independently in a fast paced environment
• Basic knowledge of PC and internet security with proficiency in Microsoft Word, Access & Excel

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.