YOUR ROLE
The incumbent will be part of a solution team within the client's account department in providing application support and work closely with the rest of the solution team on continuous improvements projects.

WHAT YOU WILL BE DOING

• Provide daily L1 applications support to (WMS, WCS and other applications), troubleshoot production issues and manage integration between multiple application.

• Provide daily L2 application support to (VMS application), troubleshoot production issues and manage integration between multiple application.

• Provide daily support to customer IT and operation team.

• Provide daily support to solution team.

• Good understanding on application database structure and data flow.

• Perform change request testing, user guide preparation and conduct UAT.

• Prepare action list before deployment.

• SAP Business Object infrastructure maintenance.

• Liaise with application vendor if require.

• Ad-hoc task been assigned.

WHAT ARE WE LOOKING FOR

• Good interpersonal (verbal and written) communication skills (interface with customer)

• Ability to clarify requirements between stakeholders

• Interest in warehouse and automation processes

• Good Oracle SQL and MS SQL database knowledge and experience

• Critical thinking skills

• Experience in Logistics segment.

• Microsoft Power Platform is a plus

• Experience in IT infrastructure background is a plus

• Basic coding experience and knowledge is a plus