UNDERWRITING SERVICE REPRESENTATIVE
WMC CONSTRUCTION PTE. LTD.
Customer Service Representative Responsibilities:
Customer Service Representative Requirements:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Representative Requirements:
- At least Bachelor Degree in ant decipline.
- Agree to work any Shift (12:00 AM to 8:00 AM or 8:00 AM to 16:00 PM or 16:00 PM to 12:00 AM)
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
JOB SUMMARY
UNDERWRITING SERVICE REPRESENTATIVE
WMC CONSTRUCTION PTE. LTD.
Singapore
4 days ago
N/A
Full-time
UNDERWRITING SERVICE REPRESENTATIVE