Job Description

The Meetings and Events Manager serves as the primary point of contact for clients, overseeing the entire event lifecycle-from initial sales consultation to flawless execution. This role is responsible for driving revenue through strategic event sales while ensuring seamless coordination between clients and operational teams.

Key Responsibilities

Sales & Client Management

• Identify and cultivate relationships with potential clients to generate new business opportunities.
• Present and promote event spaces, services, and tailored solutions to prospective clients.
• Negotiate contracts, pricing, and terms to maximize profitability while meeting client expectations.
• Maintain high client satisfaction by promptly addressing inquiries and resolving logistical concerns.

Event Planning & Execution

• Oversee end-to-end event logistics, including venue selection, vendor coordination, and contract finalization.
• Conduct pre-event briefings with internal teams (Banquet, Operations, F&B) to ensure smooth execution.
• Act as the main liaison between clients and operational staff during event setup and delivery.

Business Development & Strategy

• Develop and implement sales strategies to boost event bookings and revenue growth.
• Analyze sales performance, track key metrics, and maintain accurate records for reporting.
• Stay updated on industry trends to enhance service offerings and competitive positioning.

Cross-Department Coordination

• Collaborate with Banquet, Culinary, and Operations teams to align client expectations with service delivery.
• Ensure all event details are communicated effectively for flawless execution.