Soft Services & Events Coordinator
Jones Lang Lasalle Property Consultants Pte Ltd
8 days ago
Posted date8 days ago
N/A
Minimum levelN/A
Events ManagementJob category
Events ManagementSoft Services & Events Coordinator
Work Dynamics - Integrated Facilities Management
Site Operations
Customer Services
Community Projects
Community Management
Experience
Task Skills
Personal Skills
Work Dynamics - Integrated Facilities Management
Site Operations
- Create a comfortable, welcoming, and hospitable experience employees and their guest
- Boost experience at the workplace by carrying out tasks assigned by the Community Manager such as the 'Welcome' process, messaging newly joined members, searching for service issues and dealing with critical issues.
- Develop community events calendar for the year and coordinate to meet optimal level of success.
- Create "WOW" moments by throwing in surprise events to lift spirt and mood at the workplace
- Anticipate client needs through observation to create memorable experiences.
- Manage end-to-end communications & process throughout request / feedback from the team
- Talking with other Community Coordinators to confer on issues, share good practice, and seek advice or knowledge about specific members.
- Adhoc responsibilities assigned by Workplace Manager.
Customer Services
- Foster a sense of community and create happiness at work for our team, our client and their guest.
- Creating a welcoming environment for employees internal & external customers by providing authentic, caring and timely service.
Community Projects
- Understanding Community Behaviour and Analysis at the workplace
- Ideas & Knowledge Base Management
- Blogging and Content which includes newsletters, Guerrilla marketing, new ways of communication (internal and community)
- Community Creative Content and Projects
Community Management
- Curate a welcoming and collaborative community environment that supports an inclusive culture for our employees.
- Build relationships with our employee community and proactively gather information, so the Workplace Team can anticipate their needs before they arise and deliver outstanding customer service.
- Own how we approach workplace communications and the channels used to share local information, building updates and upcoming events with our employee community.
- Support and guide our employee community on how to use our amenities to help them maximise their productivity in the workplace.
- Lead the planning and execution of community events to promote employee networking, wellness and our mission.
- Evaluate events based on attendance, satisfaction, and impact, to ensure they remain relevant and continue to deliver value to our employee community.
Experience
- Excellent interpersonal and networking skills.
- Strong verbal and written communication skills.
- Great organization, multitasking and problem-solving skills.
- Continuous improvement mindset, with the ability to think 'big picture'.
- Diploma from an accredited institute
Task Skills
- Proficiency with Microsoft Word, Excel and PowerPoint.
- Good command of verbal and written English
- Experience with supporting change management initiatives.
Personal Skills
- Demonstrable experience in an operations focused role, ideally in workplace.
- Fluent in English, both verbal and written.
- Capable of leading, coaching and being a great role model to a team
- Good Grooming throughout the day to ensure professionalism
JOB SUMMARY
Soft Services & Events CoordinatorJones Lang Lasalle Property Consultants Pte Ltd
Singapore
8 days ago
N/A
Full-time