Field Service Engineer | Jurong East | 5 Days | Up to $4.5K + 13th Month | lCYL
3 days to apply
THE SUPREME HR ADVISORY PTE. LTD.
a month ago
Posted datea month ago
N/A
Minimum levelN/A
EngineeringJob category
EngineeringPosition Title: Field Service Engineer / Assistant Field Service Engineer
Specific Responsibilities
Qualifications / Requirements
CHEONG YEAT LONG | R25145358
The Supreme HR Advisory Pte Ltd | EA 14C7279
- Working Location: 609935 (Jurong East)
- Working Days: Monday - Friday
- Working Hours: 8:30am - 5:15pm
- Salary range: SGD 3,500 to SGD 4,500 monthly, 13th month, SGD 250 transport allowance
Specific Responsibilities
- Standby support and emergency call for customer support.
- Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
- Generate a service report to customer in a systematic manner.
- Investigate and handle all customers' complaints related to product failures.
- Investigates root causes of failures and recommend solutions.
- Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
- Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved.
- Develop service training material, ensures all technical and training documents are up-to-date and organized.
- Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.
Qualifications / Requirements
- Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience
- This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region
- Candidates with equivalent professional background will be considered
- Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous
CHEONG YEAT LONG | R25145358
The Supreme HR Advisory Pte Ltd | EA 14C7279
JOB SUMMARY
Field Service Engineer | Jurong East | 5 Days | Up to $4.5K + 13th Month | lCYL
THE SUPREME HR ADVISORY PTE. LTD.
Singapore
a month ago
N/A
Full-time
Field Service Engineer | Jurong East | 5 Days | Up to $4.5K + 13th Month | lCYL
3 days to apply