• Company: Japanese Ship Owner Organization
• Location: Tanjong Pagar (Nearest MRT)
• AWS + Variable Bonus

Job Description:

• Manage and monitor all installed systems and common infrastructure
• Install, configure, test and maintain operating systems and system management tools
• Laptop / Desktop, Printer, Phone, Scanner, Corporate software setup for users
• Windows OS, AD, Office 365 local administration & file server management
• Handle user registration process for all group companies
• Network monitoring and troubleshooting (both LAN and WiFi)
• User support as part of helpdesk & provide 1st and 2nd level support
• Provide onsite/remote troubleshooting and liaise with vendors and other ICT personnel for problem resolution
• Helpdesk system ticket monitoring & updating status on timely manner
• Maintain hardware and software inventory and keep it updated
• Proactively ensure the highest levels of infrastructure availability to users
• Maintain a high level of user satisfaction with quality customer service
• Any other tasks as and when assigned by the superior

Job Requirements:

• Degree / Diploma in Information Technology or a related subject.
• 1 to 2 years' experience in Installing, configuring, and troubleshooting Windows based environments, Network administration and fine tuning.
• Familiar with Office365
• Strong problem-solving skills and positive attitude.
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision.
• Good team player and able to work under pressure.
• Good to have networking knowledge (OSI Model).
• Good to have Azure Cloud experience.
• Good to have Manage Engine / Intune experience

Interested applicants please apply directly for further shortlisting review.

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